Banks will have to adopt new rules for lockers, RBI issued guidelines

New Delhi. If you use Bank Locker then this is important news for you. From next year, the rules regarding bank lockers will change. In fact, the Reserve Bank of India (RBI) on Wednesday issued new guidelines regarding lockers in banks. The new rules of bank locker will be applicable from January 1, 2022.

The RBI on Wednesday directed banks to ensure transparency in the allocation of lockers. According to the new rule, it will be necessary for banks to send SMS and email of locker operations to the customers. Bank’s branch wise locker allotment information and waiting list will be linked to the core banking system. If lockers are not available for allotment, banks will provide waiting list numbers to their customers.

As per the new guidelines, the existing customers of the bank who have applied for the locker facility and who are fully compliant with the CDD (Customer Due Diligence) norms, can be given the facility of Safe Deposit Locker/Safe Custody Article subject to the following: Is.

Under the new rules of the Reserve Bank, the liability of banks in case of fire, theft, building collapse or fraud by bank employees will be limited to 100 times its annual rent. If the rent has not been paid by the customer for three consecutive years, banks can open any locker following due process.

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